TERMS OF USE

OVERVIEW

This website is operated by Susan Liverpool. Throughout the site, the terms "we", "us", and "our" refer to Susan Liverpool.

Susan Liverpool provides this website, including all information, tools, products, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, referred to as the "Terms of Use" or "Terms", including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Use apply to all users of the website, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use.

If you do not agree to all the terms and conditions of this agreement, you must not access the website or use our Services.

Any new features, products, or tools added to the current store will also be subject to these Terms of Use.

You may review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us permission to allow any minor dependents under your responsibility to use this website.

You may not use our products or Services for any illegal or unauthorised purpose, nor may you violate any laws or regulations applicable to you when using the Service, including intellectual property and copyright laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in the immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, excluding sensitive payment information, may be transferred unencrypted and may involve transmissions over various networks and changes required to conform and adapt to technical requirements of connecting networks or devices.

Payment information is encrypted during transmission using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete, or current.

The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information where appropriate.

Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this website at any time, but we are not obligated to update every piece of information on our website.

You agree that it is your responsibility to monitor changes to our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, or any part or content of it, subject to applicable law.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot lawfully be excluded.

The presentation of products in the online store does not necessarily constitute a legally binding offer.

By placing an order and completing the checkout process, you submit an offer to purchase the selected products.

An automated order confirmation may be sent by email. This confirmation confirms that we have received your order but does not necessarily mean that your order has been accepted or that a binding purchase contract has been formed, unless expressly stated otherwise.

We reserve the right to accept or decline an order before dispatch, subject to applicable law.

Nothing in these Terms affects your statutory rights as a consumer, including rights relating to faulty, misdescribed, or defective goods.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and may only be returned or exchanged in accordance with our applicable Return Policy and your statutory consumer rights.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store.

However, we cannot guarantee that your computer, smartphone, tablet, or other device will accurately display product colours.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction, subject to applicable law.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of products or services that we offer.

Product descriptions and pricing may be changed or updated at any time, subject to applicable law.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your individual expectations.

Nothing in these Terms excludes or limits any statutory rights or legal protections that cannot lawfully be excluded or limited.

Some products may be shipped directly to the customer from third-party suppliers or international fulfilment partners.

Where applicable, customs duties, import taxes, or other charges may be the responsibility of the customer, unless otherwise stated at checkout or required by applicable law.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us, subject to applicable law.

We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, using the same payment method, or using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or telephone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers, or distributors for unauthorised resale.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, billing details, and payment information, so that we can complete your transactions and contact you where necessary.

POST-PURCHASE OFFERS

After completing and confirming your order, you may be shown a special optional offer for an additional product.

This offer is entirely voluntary and represents a separate purchase from your original order.

By clicking the "Pay Now" or equivalent payment button within this offer, you expressly agree to make a new and separate purchase and authorise a separate charge for the stated price.

This transaction may appear as a separate entry on your bank or payment statement.

If you do not wish to accept the offer, you may decline it.

Your original order will not be affected.

Products purchased through post-purchase offers are subject to the same Return Policy as regular orders, unless otherwise stated or required by applicable law.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that access to such tools may be provided on an "as is" and "as available" basis, subject to the terms and conditions of the relevant third-party provider.

To the maximum extent permitted by applicable law, we shall not be responsible for issues arising solely from your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and agree to the terms provided by the relevant third-party provider.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with or controlled by us.

We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites.

To the maximum extent permitted by applicable law, we do not accept responsibility for third-party materials, websites, products, or services.

We are not responsible for any loss or damage arising solely from your use of third-party websites or services, except where such liability cannot lawfully be excluded.

Please review third-party policies and practices carefully before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or if you voluntarily send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may use such submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.

We are not obligated to maintain comments in confidence, pay compensation for comments, or respond to comments, unless otherwise required by law.

We may, but are not obligated to, monitor, edit, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party's intellectual property rights or these Terms of Use.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other intellectual property or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, obscene, or malicious material or contain any computer virus or malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your comments.

You are solely responsible for the comments you submit and their accuracy.

We take no responsibility for comments posted by you or any third party.

Any additional charges for customs clearance, import duties, or related taxes are not included in the product price where applicable and may be the responsibility of the customer, unless otherwise stated or required by law.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information in the Service or on any related website is inaccurate, subject to applicable law.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms of Use, you are prohibited from using the website or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any applicable laws, regulations, or ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware, or malicious code;

(h) to collect or track the personal information of others without lawful authority;

(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the website;

(j) for any unlawful, obscene, or immoral purpose;

(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the internet.

We reserve the right to terminate or restrict your use of the Service or any related website if you violate these prohibited uses, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will always be accurate or reliable.

We reserve the right to suspend, modify, or discontinue the Service at any time, subject to applicable law.

You expressly agree that your use of, or inability to use, the Service is at your own risk.

The Service and products made available through the Service are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence;

• Fraud or fraudulent misrepresentation;

• Breach of statutory consumer rights;

• Defective products where liability cannot lawfully be excluded; or

• Any other liability that cannot legally be excluded or limited.

To the maximum extent permitted by applicable law, Susan Liverpool and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect or consequential losses arising from your use of the Service or products purchased through the Service.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Susan Liverpool, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from claims, liabilities, or reasonable costs arising directly from your material breach of these Terms of Use or your unlawful use of the Services.

Nothing in this section requires you to indemnify us for matters caused by our own negligence, unlawful conduct, or breach of applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and this determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive termination of this agreement where applicable.

These Terms of Use remain effective unless and until terminated by either you or us.

You may stop using our Services at any time.

If, in our reasonable judgment, you have materially breached or violated these Terms of Use, we may restrict or terminate your access to our Services, subject to applicable law.

Any rights and obligations that arose before termination shall continue to apply where relevant.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision.

These Terms of Use, together with any policies or operating rules posted by us on this website or relating to the Service, constitute the entire agreement between you and us concerning your use of the Service, except where additional terms apply to specific products or services.

They supersede prior or contemporaneous agreements, communications, and proposals relating to the same subject matter, whether oral or written, to the extent permitted by law.

SECTION 18 – GOVERNING LAW

These Terms of Use and any separate agreements through which we provide Services shall be governed by the laws applicable to the relationship between you and Susan Liverpool.

If you are a consumer residing in the United Kingdom, nothing in these Terms is intended to deprive you of any mandatory consumer protection rights or legal protections available to you under the laws applicable to your place of residence.

Where applicable, disputes may be subject to the jurisdiction of the courts of the United Kingdom or the relevant jurisdiction in which you reside.

SECTION 19 – CHANGES TO TERMS OF USE

You can review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of changes to these Terms of Use constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Use should be sent to:

info@susan-liverpool.com

This website is operated under the Susan Liverpool name.

For questions regarding our Terms of Use, orders, returns, or other customer service matters, please contact us at info@susan-liverpool.com.